Heather Kennedy is a Conflict Resolution/Prevention practitioner and facilitator with two decades of experience. She has a Master's Degree of Arts in Negotiation, Conflict Resolution, & Peace Building. Her conflict specialty areas include business, management, team & workgroup, youth and teenager, family, disability community, special education, and personal.
Education
2007
Moorpark College
2009
San Diego State University
2021
California State University Dominguez Hills
Certificate, Financial Accounting
Certificate, Accounting Principles
A.S., Business Administration & Management
A.A. Liberal Arts
B.S., Business Management
Minor, Business Entrepreneurship
Negotiation, Conflict Resolution, & Peace Building
Certificates & Training
Conflict Resolution​
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Mediation
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DRPA Dispute Resolution Certificate
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CMC RI Mediation
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Negotiation
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Restorative Justice
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Community Conflict
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Facilitation
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Child Advocacy
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Disability Community Conflict
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U.S. Naval Ombudsman
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Program Evaluations
Disability
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ADA
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Title I Employment
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Title II & III
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Architecture Laws Certificate
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Housing Rights
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Disability Rights Laws
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ADA Standards
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Small Business and the ADA
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Emergency preparedness and the ADA
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Disability Awareness & Etiquette
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ADA Building Blocks
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Fair Housing & Section 504
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Federal Court Concepts
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Welcoming Customers with Disabilities
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Special Education Systems
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Section 504 Education
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Communication​
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Life Space Crisis Intervention
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Nonviolent Crisis Intervention
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Professional Assault Crisis Training
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Crisis Communication
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Effective Communication
Published Articles
Find them at Mediate.com
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Current Journal Submission Awaiting Approval
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Facilitating the IEP Secondary Transition Process Using Evidence-Based Practices to Reduce Participant Conflict and Improve Student with Disability Outcomes